CUSTOMER RETENTION SERVICES
Lead Generation, Customer Retention Strategies, Loyalty Strategies, Web Notifications, Email Marketing, Feedback Framework.
24/7 AI Chatbots
- 24/7 ENGAGEMENT:
Chatbots are always available to answer your questions, even when you’re not. - INSTANT RESPONSES:
Get answers to your questions instantly, no matter when or where you are. - LEAD QUALIFICATION:
Chatbots can help you qualify leads and turn them into customers. - USER ENGAGEMENT:
Keep users engaged and informed throughout their journey. - SCALABILITY:
Chatbots can scale to handle any number of conversations. - ENHANCED USER EXPERIENCE:
Provide users with a better experience by giving them the information they need when they need it.
INVESTMENT FACTORS:
Bot functionality, training requirements, integrations count, language model, visual customizations.
- LITE: $350 – $500 per 30 to 45 days campaign
Training: up to 75,000 characters
Response retraining: up to 5
Messages generated: up to 1,500
New leads reports: Weekly
Language model: GPT 3.5 / GPT-4o
Basic visual customization
Email support - PLUS: $600 – $850 per 30 to 45 days campaign
Training: up to 150,000 characters
Response retraining: up to 8
Messages generated: up to 3,000
New leads reports: Bi-weekly
Language model: GPT-4o
Advanced visual customization
Zapier integrations: up to 2
Email and chat support
Monthly performance analysis - PRO: $1,000 – $1,500 per 30 to 45 days campaign
Training: up to 300,000 characters
Response retraining: up to 12
Messages generated: up to 5,000
New leads reports: Weekly
Language model: GPT-4o
Full visual customization and branding
Zapier integrations: up to 5
Priority email and chat support
Weekly performance analysis
Quarterly strategy review - CUSTOM: For enterprise-level needs or more complex chatbot requirements, please contact us for a tailored solution.
Push Notifications
- INCREASED RETURN VISITS:
Keep users coming back with timely notifications. - CROSS-DEVICE DELIVERY:
Reach users on their preferred devices with targeted messages. - PERSONALIZED OFFERS:
Deliver offers that matter to each user. - TIME-SENSITIVE INFORMATION:
Keep users informed with important updates. - IMPROVED CONVERSION RATES:
Drive action with relevant notifications. - BRAND VISIBILITY:
Stay top of mind with ongoing engagement.
INVESTMENT FACTORS:
Frequency of notifications, targeting complexity, message design, subscribers count, campaign count.
- LITE: $150 – $250 per month
Targeted segments: up to 3
Welcome messages: up to 2
Automation rules: up to 3
Subscriptions limit: up to 10,000
Basic analytics and reporting
Standard templates
Email support - PLUS: $300 – $500 per month
Targeted segments: up to 6
Welcome messages: up to 3
Automation rules: up to 5
Subscriptions limit: up to 25,000
Advanced analytics and A/B testing
Custom templates
Priority email and chat support
White-label options - PRO: Custom plan, starting at $750 per month
Unlimited targeted segments
Unlimited welcome messages
Unlimited automation rules
Custom subscription limits
Advanced analytics with predictive insights
Fully customizable templates
Dedicated account manager
Full API access
24/7 priority support
Web Notifications
- EXTENDED ENGAGEMENT:
Keep users hooked with captivating content. - REDUCED BOUNCE RATES:
Encourage users to explore more of your site. - A/B TESTING:
Learn what works better and what doesn’t to improve effectiveness. - RECOMMENDATIONS:
Suggest the right content or products. - IMPROVED CONVERSION:
Increase the chances of users taking desired actions. - HIGHER RETENTION:
Build relationships with users so they keep coming back.
INVESTMENT FACTORS:
Frequency of notifications, notification count, campaign count, visitors count, targeting complexity, message design.
- LITE: $200 – $350 per month
Notifications design and placement: up to 3
Targeted segments: up to 3
A/B testing designs: up to 2
Data source integration: up to 3
Visitors limit: up to 50,000
Basic analytics and reporting - PLUS: $400 – $650 per month
Notifications design and placement: up to 5
Targeted segments: up to 5
A/B testing designs: up to 3
Data source integration: up to 5
Visitors limit: up to 100,000
Advanced analytics with heatmaps - PRO: Custom plan, starting at $800 per month
Unlimited notifications design and placement
Unlimited targeted segments
Unlimited A/B testing designs
Custom data source integrations
Custom visitor limits
Advanced analytics
Email Marketing
- DIRECT COMMUNICATION:
Personalized inbox messages that speak to users. - RELATIONSHIP BUILDING:
Relevant content that cultivates strong relationships. - AUTOMATED CAMPAIGNS:
Lead nurturing and customer onboarding sequences. - SEGMENTATION:
Audience segmentation for more targeted campaigns. - ANALYTICS AND TRACKING:
Data-driven insights to refine strategies. - CONVERSION BOOST:
Tailored offers and promotions that drive sales.
INVESTMENT FACTORS:
Subscribers, email frequency, automation complexity, integrations
- LITE: $500 – $700 per month
Subscribers limit: up to 2,500
Custom email design + copywriting: 2-4 per month
Sign-up form design + implementation: up to 2
Segments creations: up to 3
Custom emails sent per subscriber: up to 4 per month
Automated follow-up email design and send: up to 2 (drip automations)
Campaign performance reporting: open rate, click rate, conversion tracking
Integration options: up to 3 (40+ available)
Basic A/B testing - PLUS: $800 – $1,200 per month
Subscribers limit: up to 10,000
Custom email design + copywriting: 4-6 per month
Sign-up form design + implementation: up to 3
Segments creations: up to 5
Custom emails sent per subscriber: up to 6 per month
Automated follow-up email design and send: up to 4 (drip automations)
Advanced campaign performance reporting and analytics
Integration options: up to 5 (40+ available)
Advanced A/B testing
Dedicated account manager - PRO: Custom plan starting at $1,500 per month
Customized subscriber limit
Unlimited custom email design + copywriting
Unlimited sign-up form design + implementation
Advanced segmentation and personalization
Customized email frequency
Complex automation workflows
In-depth performance analytics and strategy recommendations
Unlimited integrations
Multivariate testing
Priority support and strategy consultations
Conditional Logic Forms
- INCREASED ACCURACY:
Get the feedback you need by asking the right questions. - BETTER UNDERSTANDING:
Understand your users better by listening to what they have to say. - HIGHER CONVERSION RATES:
Make it easy for users to give you feedback, and they’ll be more likely to do it. - INCREASED SATISFACTION:
Make users happy by giving them a quick and easy way to provide feedback. - BETTER DECISION-MAKING:
Use feedback to make better decisions about your products and services. - TARGETED FOLLOW-UP:
Use feedback to guide your follow-up communications and interactions.
INVESTMENT FACTORS:
Number of logic branches, complexity of conditions, form length.
- LITE: $200 – $350 per form + $50 per month
Form complexity: up to 5 user steps
Logic branches: up to 5
Integrations: up to 2
Interactions: up to 3,000 per month
Basic analytics and reporting
Email support - PLUS: $400 – $600 per form + $100 per month
Form complexity: up to 10 user steps
Logic branches: up to 10
Integrations: up to 5
Interactions: up to 7,500 per month
Advanced analytics with user behavior insights
A/B testing capabilities
Priority email and chat support - PRO: Custom plan, starting at $800 per form + $200 per month
Custom form complexity
Unlimited logic branches
Custom integrations
Custom interaction limits
Advanced analytics with predictive insights
Multivariate testing
Dedicated account manager
API access
Priority support - OPTIONAL SERVICE:
Questionnaire development: Starting at $500
Our team of experts work with you to understand your needs and create a questionnaire that is clear, concise, and effective. Includes consultation, design, and one round of revisions.
Persona-Driven Messaging
- PERSONALIZED MESSAGING:
Speak to audience worries with messages that engage. - DEFEAT DOUBTS:
Address concerns to improve message reception. - BOOST RESULTS:
Tackle pain points for more successful outcomes. Base creative design on data insights for better results. - BUILD TRUST:
Proactively address doubts to build credibility. - SHAPE POSITIVE IMAGE:
Directly address doubts for a positive brand impression. - ALIGNED MESSAGING:
Ensure messages match audience thinking for successful campaigns.
INVESTMENT FACTORS:
Number of target personas, depth of research needed, extent of preconception challenges, complexity of message adaptation.
- LITE: $750 – $1,000 per project
Number of personas: 1
Research depth: Basic (3-5 days)
Preconception challenge: Based on common misconceptions or misunderstandings
Message addressing: Misconception, Lack of awareness, No perceived need
Basic persona profile development
Message strategy document
1 round of revisions - PLUS: $1,200 – $1,800 per project
Number of personas: 2-3
Research depth: Moderate (5-8 days)
Preconception challenge: Based on deeply held beliefs or values
Message addressing: All LITE + Negative perception, Pricing concerns
Detailed persona profiles with journey mapping
Comprehensive message strategy document
A/B testing recommendations
2 rounds of revisions - PRO: $2,000 – $3,000 per project
Number of personas: 3-5
Research depth: In-depth (8-12 days)
Preconception challenges: Based on deeply ingrained prejudices or biases
Message addressing: All PLUS + Fear, Risk, Product/Service Complexity
Advanced persona profiles with psychographic analysis
Comprehensive message strategy with channel-specific adaptations
Custom research (e.g., surveys, interviews) if needed
A/B testing plan and execution support
3 rounds of revisions
30-day post-implementation review - CUSTOM: For projects requiring more than 5 personas or extensive custom research, please contact us for a tailored solution.
Feedback Framework
- CUSTOMER-CENTRIC APPROACH:
Put customers first in your business strategies. - CONTINUOUS IMPROVEMENT:
Use feedback to refine products, services, and customer interactions. - ENHANCED CUSTOMER EXPERIENCE:
Solve problems and provide solutions that resonate with customers. - POSITIVE REPUTATION:
Demonstrate your commitment to customer satisfaction and responsiveness. - HIGHER LOYALTY:
Build stronger relationships by showing that you value customer input. - ALIGNED MESSAGING:
Make informed decisions based on valuable feedback from your audience.
INVESTMENT FACTORS:
Feedback sources, analysis complexity, and number of feedbacks processed.
- LITE: $500 – $750 setup + $100 per month
Minimal duration: 30 days
Feedback sources: 1 Website or 1 Landing page
Answers analyzed: up to 5 per person
Questionnaire creation: up to 5 questions
Questionnaire If-Else logics: up to 2
Feedback quantity: up to 750
Basic sentiment analysis
Monthly summary report - PLUS: $800 – $1,200 setup + $200 per month
Minimal duration: 45 days
Feedback sources: Up to 2 (Website, Landing page, or Social Media)
Answers analyzed: up to 8 per person
Questionnaire creation: up to 8 questions
Questionnaire If-Else logics: up to 5
Feedback quantity: up to 2,000
Advanced sentiment analysis
Bi-weekly detailed reports
Basic trend analysis - PRO: Starting at $1,500 setup + $400 per month
Customized duration
Multiple feedback sources (Website, Landing pages, Social Media, Email, etc.)
Customized number of answers analyzed per person
Complex questionnaire creation with unlimited questions
Advanced If-Else logics and branching
Unlimited feedback quantity
AI-powered sentiment and intent analysis
Weekly comprehensive reports with actionable insights
Advanced trend analysis and predictive modeling
Dedicated analyst for personalized insights - CUSTOM: For enterprise-level needs or more complex feedback analysis requirements, please contact us for a tailored solution.
Needs-Based Segmentation
- TAILORED EXPERIENCES:
Make sure your products and services are exactly what your customers want. - HIGHER CUSTOMER SATISFACTION:
Delight your customers by giving them what they want. - COMPETITIVE EDGE:
Stand out from the competition by catering to the unique preferences of your audience. - EFFICIENT RESOURCE ALLOCATION:
Make the most of your resources by focusing on segments with high potential. - IMPROVED ROI:
Get the most out of your marketing by directing efforts where they’ll yield the most impact. - DEEPER CONNECTIONS:
Build stronger relationships by showing customers that you understand and care about them.
INVESTMENT FACTORS:
Survey complexity, segmentation depth, insights required, participant count, survey time frame.
- LITE: $750 – $1,500 per survey
Survey questions design: up to 10
Conditional branching: up to 3
Duration: 30 to 45 days
Subgroup segmentations: up to 5
Participant count: up to 500
Data analysis: 1 comprehensive report
Entries reporting: Weekly
Basic visualization of segments - PLUS: $1,500 – $3,000 per survey
Survey questions design: up to 15
Conditional branching: up to 5
Duration: 30 to 60 days
Subgroup segmentations: up to 8
Participant count: up to 2,000
Data analysis: 2 comprehensive reports
Entries reporting: Bi-weekly
Advanced visualization of segments
Basic actionable insights - PRO: Starting at $3,500 per survey (Custom plan)
Survey questions design: Customized
Conditional branching: Unlimited
Duration: Flexible
Subgroup segmentations: Unlimited
Participant count: Unlimited
Data analysis: Multiple in-depth reports
Entries reporting: Weekly or as needed
Advanced visualization with interactive dashboards
Detailed actionable insights and recommendations
Consultation sessions with segmentation experts - CUSTOM: For enterprise-level needs or more complex segmentation requirements, please contact us for a tailored solution.
Behavioral Blueprint
- MEANINGFUL ENGAGEMENT:
Inspire customers to take action that aligns with your brand. - VALUE REINFORCEMENT:
Reinforce your brand’s core values through audience interactions. - CONSISTENT INTERACTIONS:
Ensure that all customer interactions reflect your brand’s identity. - BRAND ADVOCACY:
Cultivate a community of brand advocates who promote your mission. - ENHANCED LOYALTY:
Deepen connections with engaged customers. - POSITIVE BRAND IMPACT:
Demonstrate that your brand drives meaningful actions and behaviors.
INVESTMENT FACTORS:
Scenarios count, number of goals set, analysis time frame.
- LITE: $750 – $1,200 per project
Scenarios count: 1-2
Number of goals set: 1-2
Analysis time frame: 30 days following the blueprint deployment
Blueprint readjustments: up to 2
Basic behavioral analysis report
One consultation session - PLUS: $1,500 – $2,500 per project
Scenarios count: 3-4
Number of goals set: 3-4
Analysis time frame: 45 days following the blueprint deployment
Blueprint readjustments: up to 3
Comprehensive behavioral analysis report
Two consultation sessions
Basic implementation strategy - PRO: $3,000 – $5,000 per project
Scenarios count: 5+
Number of goals set: 5+
Analysis time frame: 60 days following the blueprint deployment
Blueprint readjustments: up to 4
In-depth behavioral analysis report with predictive modeling
Three consultation sessions
Detailed implementation strategy
Ongoing support for 30 days post-project - CUSTOM: For complex projects or enterprise-level needs, please contact us for a tailored solution.
Power Re-Engage Strategy
- WIN-BACK OPPORTUNITIES:
Reach out to customers who have stopped engaging with your brand and rekindle their interest. - CUSTOMER REACTIVATION:
Bring lapsed customers back into the fold and get them spending again. - IMPROVED RETENTION:
Reduce customer churn and keep your customers coming back for more. - BOOSTED REVENUE:
Increase sales by tapping into a segment of customers who are already familiar with your brand. - TAILORED MESSAGING:
Create campaigns that are specifically designed to appeal to customers who have disengaged. - CUSTOMER-CENTRIC APPROACH:
Show your customers that you value them, even if they haven’t been active recently.
INVESTMENT FACTORS:
Size of customer database, complexity of re-engagement strategy, win-back tactics, number of touchpoints.
- LITE: $500 – $1000 per strategy.
Win-back tactics developed for: 1-2 customer groups.
Re-engagement strategy channels: from 1 to 2
Strategy complexity: up to 3 steps. - PLUS: $1200 – $2500 per project.
Win-back tactics developed for: 2-3 customer groups.
Re-engagement strategy channels: from 1 to 3
Strategy complexity: up to 6 steps. - PRO: Custom plan. Contact us.
Bench Loyalty Strategy
- REPEAT BUSINESS:
Encourage repeat customers with personalized offers and rewards. - CUSTOMER ADVOCACY:
Cultivate brand ambassadors who spread the word about your business. - HIGHER LIFETIME VALUE:
Build long-term relationships with customers who keep coming back. - BOOSTED REVENUE:
Grow your business with a reliable stream of income from loyal customers. - STRONGER RELATIONSHIPS:
Create connections that go beyond transactions and build trust with customers. - ENHANCED BRAND PERCEPTION:
Develop a positive reputation as a company that cares about its customers.
INVESTMENT FACTORS:
Customer base size, loyalty program design and features, number of rewards offered, engagement channels.
- LITE: $1,500 – $2,500 per strategy
Customer base: up to 500 customers
Geographical reach: Local/Regional
Customer segments: up to 3
Engagement channels: up to 3 digital channels
Strategy complexity: up to 3 rewards and promotions tactics
Strategy components: Customer analysis, geographic reach assessment, basic needs analysis, targeted marketing activities, customer support recommendations, basic data collection and analysis plan, budget allocation guidance
One revision round
30-day post-delivery support - PLUS: $3,500 – $5,500 per strategy
Customer base: 500 to 5,000 customers
Geographical reach: National
Customer segments: up to 6
Engagement channels: up to 6 digital and offline channels
Strategy complexity: up to 6 rewards and promotions tactics
Strategy components: All Lite components + Customer Lifetime Value (CLV) analysis, Acquisition Cost (CAC) assessment, retention rate strategies, basic CRM recommendations
Two revision rounds
60-day post-delivery support
Quarterly performance review for the first year - PRO: Starting at $7,500 per strategy (Custom plan)
Customer base: 5,000+ customers
Geographical reach: International
Customer segments: Unlimited
Engagement channels: Omnichannel approach
Strategy complexity: Customized rewards and promotions tactics
Strategy components: All Plus components + Advanced CLV and CAC optimization, comprehensive retention strategies, full CRM integration plan, predictive analytics for customer behavior
Unlimited revision rounds
90-day post-delivery support
Monthly performance reviews for the first year
Dedicated strategy consultant
Brand Buzz-Rise Strategy
- ORGANIC PROMOTION:
Boost your brand through word-of-mouth and positive reviews. - INCREASED REACH:
Grow your audience with social media mentions and shares. - POSITIVE PERCEPTION:
Build a strong reputation with positive experiences. - ENHANCED TRUST:
Gain credibility with authentic recommendations. - AMPLIFIED ENGAGEMENT:
Turn customers into brand advocates. - HIGHER CONVERSIONS:
Convert more leads with satisfied customers.
INVESTMENT FACTORS:
Scope of the referral program, review generation strategy, social media reach, advocacy features, and campaign complexity.
- LITE: $1,500 – $2,500 per strategy
Strategy for generating reviews: up to 3 strategic components
Promotional channels: up to 3 platforms
Inclusive advocacy features: up to 4 strategic components
Strategy complexity and scope: up to 5 comprehensive phases
Basic social media content calendar (1 month)
One revision round
30-day post-delivery support - PLUS: $3,000 – $4,500 per strategy
Strategy for generating reviews: up to 5 strategic components
Promotional channels: up to 5 platforms
Inclusive advocacy features: up to 6 strategic components
Strategy complexity and scope: up to 7 comprehensive phases
Comprehensive social media content calendar (2 months)
Basic influencer outreach plan
Two revision rounds
60-day post-delivery support
Quarterly performance review for the first 6 months - PRO: Starting at $6,000 per strategy (Custom plan)
Comprehensive referral program design and implementation
Advanced review generation strategy with various techniques
Expanded social media reach across multiple platforms
Advanced advocacy features to promote the brand extensively
High campaign complexity with intricate planning and execution
Comprehensive social media content calendar (3 months)
Advanced influencer marketing strategy
Unlimited revision rounds
90-day post-delivery support
Monthly performance reviews for the first year
Dedicated strategy consultant